Steve Hiersche

Deputy Chief Schnabl is a true believer in the course content (Human Factors).  His passion for the material is reflected in his teaching style.  The class covered a much broader range of topics than I had anticipated.  I believe I will now be able to address cultural issues within our agency and discuss sleep issues and how they relate to TCs.  Very well-rounded instructor, difficult topics. Score: 5 out of 5.